We cannot accept returns on products purchased from our Seconds & Overstock collections. 

For all other orders we’ll accept returns within 30-days of the original purchase as long as the items are unused.

To get started with your return:

Send us an email to hello@connormcginnstudios.com with your order number and reason for the return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@connormcginnstudios.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at hello@connormcginnstudios.com and send your item to: Connor McGinn Studios, 84 central ave , Tarrytown NY 10591, United States. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Damaged Items 

Sometimes accidents happen if your product arrives damaged, send us an email to hello@connormcginnstudios.com, please include your name, address, order number, and a photo of the damaged product. Once we receive the photo, we will ship out a new item to you. 

Shipping
To return your product, you should mail your product to Connor McGinn Studios, 84 central ave, Tarrytown NY 10591, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.